-The warranty of the products is 30 days from the moment of purchase and only for manufacturing defects, these must be notified once the order is received. Send us a photo of the product to with your information. Full-price merchandise must be in its original package. All sales purchases are final pieces. No refunds or change requests in the merchandise will be accepted If you purchased a MOUT jewel from an outside retailer and would like to exchange or return it, please contact the original retailer where the item was purchased. We are not responsible for any jewelry not purchased directly from MOUT. RETURNS All sale items or preorder pieces are final sale and are not eligible for return. Please note that customer is responsible for all return shippings costs. returns should be mail to: Moūt subject: return calle 99 a # 52-160 Barranquilla, Colombia
-All pieces of fine jewelry (14k gold, 18k gold, white gold & silver) are made by pre-order, returns are not accepted. – If your piece has arrived with a manufacturing defect please let us know and we will repair it.
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